Empire Clear Shield


TERMS and CONDITIONS

SHIPPING/DELIVERY TERMS:
Paint Protection Film Kits, Rear Window Graphics, and Custom Murals will be charged a flat rate of $14.99 per order, shipped in the continental United States. This is based on regular postal or ground freight. Buyer will pay any additional charges incurred if faster delivery is requested. Normal retail shipments within the continental U.S. are shipped via UPS Ground, FedEx, or by U.S. Mail. If a product is damaged or lost in transit, Buyer agrees to assist Seller in documenting the loss or damage and filing a claim with the carrier. All other shipments will be charged actual costs.

INVOICE TERMS:
All retail orders require payment at the time the order is placed. Shipments will be held until credit cards are approved for payment. Transactions are payable in U.S. dollars. Empire Clear Shield (Seller) accepts VISA, MasterCard, Discover and American Express credit cards.

SALES TAX:
Arizona customers will be charged Arizona State Sales Tax, unless a tax exemption certificate is furnished to Seller.

MINIMUM ORDER:
There are no minimum order requirements.

RETURN POLICY:
Buyer recognizes that all orders are custom manufactured after the order is placed. Under most circumstances, any request to return the product due to reasons other than product defect or incorrect shipment will be disallowed. In cases where there is a high probability that the product will be resold, Seller may, at its discretion, allow a return. No merchandise is to be returned without first obtaining a return authorization approval from Seller. Please advise of customer name, invoice number and date, and reason for your desire to return. Under no circumstances may merchandise be returned after thirty (30) days from invoice date. Any authorized returns must be carefully packed and in saleable conditions to be accepted for credit. There will be a fifteen percent (15%) restocking charge on all returned product when Seller does not cause request for return. All returned merchandise must be shipped insured freight prepaid. We will issue a credit memo or cash refund on all returned merchandise within two (2) business days of receipt of an authorized return.

CANCELLATIONS:
Most items may not be cancelled after being produced by Seller. Please contact Seller for further details.

LIMITATION OF LIABILITY:
Any liability for consequential and incidental damage is expressly disclaimed. Sellerís liability in all events is limited to and shall not exceed the purchase price paid.

CONTROLLING LAW:
The validity, construction and enforcement of the purchase agreement between Buyer and Seller shall be governed by and interpreted under the laws of the State of Arizona. In the event of any dispute arising out of this agreement, Buyer agrees to the personal jurisdiction of the federal and/or state courts located in the County of Maricopa, State of Arizona, and Buyer consents to service of process by United States Mail at the billing address and Buyer waives any objection to venue.

INSTALLATION DISCLAIMER:
Seller makes every effort to assure that all precut paint protection film kits have been test fit or otherwise checked for fit and suitability for the specific make and model advertised. Despite the fact that thousands of retail customers have been successful in installing this product themselves, a professional quality installation does require some skill on the part of the installer for which Seller cannot be held accountable. Seller is limited to providing installation instructions or advice via a toll-free telephone number. The purchase and installation of Sellerís precut kits is a conscious decision made by the Buyer and done so at the Buyerís risk. In an effort to provide Buyer with a satisfactory recourse in case a piece of the precut film kit is damaged or improperly installed by the Buyer (or Buyerís installation agent) during an installation attempt, Seller agrees to replace one piece from any kit at half the price paid for that piece if originally purchased as part of a full standard or deluxe paint protection kit. Additionally, at Buyerís request, Seller will make every effort to locate a professional installer within reasonable driving distance of the Buyer. Buyer acknowledges understanding at this point in time there is no formal industry-wide certification system to identify installers capable of achieving professional results. It is incumbent on the Buyer to determine whether or not Buyer feels comfortable with the experience level and capabilities of the installer Buyer selects. Sellerís liability will cover defects in film or finished product attributes only and will not extend to the quality of the installation unless performed by Sellerís employees.

PAINT PROTECTION FILM WARRANTY

3M designs, formulates and manufactures Scotchgard Paint Protection Film for optimum performance and durability. The 3M commitment to quality is the foundation for the warranty coverage Seller provides.

3M warrants to Sellerís direct customers that Sellerís Paint Protection Film Kits will be free of defects in materials and manufacture -- including yellowing, bubbling, or cracking -- for five (5) years from the date of purchase. This warranty does not apply to damage caused by misuse, accident, misapplication or ordinary wear, nor does it apply to dents caused by physical impact of rocks or road debris.

The 3M warranty stated herein is exclusive and is made in place of all other express or implied warranties, including any implied warranty of merchantability of fitness for a particular purpose. 3M will replace or refund the purchase price on any film kit that does not meet this warranty. This is the exclusive remedy and 3M shall not be liable for any other damages, including incidental or consequential damages, arising out of the use or inability to use Sellerís Paint Protection Film or any vehicle to which it has been applied.
 
 
COPYRIGHT © 2005-2014 EMPIRE CLEAR SHIELD, INC ē 1515 W Deer Valley Rd. Ste A 104 Phoenix, AZ 85027 randall@smartshieldauto.com